skip to content link

FAQs

Discover answers to common queries about our moving services, pricing, and process in our FAQ section below.

Frequently Asked Questions

How far in advance should I schedule my move?

Arrow Down

The earlier the better to ensure you secure your preferred date. 2-4 weeks is what we prefer, but if you plan on moving during our peak times (Summer, End of Month, and Weekends), please schedule 4-6 weeks before your planned date.

What type of moves do you handle?

Arrow Down

Our team provides all moving, packing, and unpacking services, both to residential and commercial clients.

How much will a residential move cost?

Arrow Down

The cost depends on factors like home size, distance, and additional services. Please contact Tidal Town Moving for a free estimate.

What payment methods do you accept?

Arrow Down

We accept cash and all major credit/debit cards. There is a 3% fee for credit card payments.

Is Tidal Town Moving licensed and insured?

Arrow Down

Yes, we are fully licensed with the Public Utilities Commission of Virginia and we carry Cargo, Motor Vehicle, and General Liability Insurance.

Do I need to empty out my dressers when moving?

Arrow Down

No. You can leave your clothing in your drawers. Your dressers will be shrink-wrapped and padded, which will protect them while in transit and prevent the drawers from opening.

Can I schedule a move without me being there?

Arrow Down

We prefer that you are present for all or most of the moving process.

Why Choose Us

COMMUNICATION

Communication is important. That’s why we use confirmation and follow up emails to confirm moving times, moving dates and your satisfaction after the job. Also, expect a call when we’re on the way to your home.

TRUST

Moving you can trust. We’re licensed and insured, so whether you’re moving cross-country or across the city, you can depend on us for safe and sound delivery.

PAYMENT

Our minimum is 2 hours, and our hourly rate starts at arrival and stops as the last item is placed in your home. Don’t worry about paying exorbitant fees to cover the distance to and from our truck lot.

CONVENIENCE

We work 7 days a week, serve 48 states in the continental U.S. (via 3rd party freighter, EFS) and offer affordable travel fees.

READY TO MOVE WITH US?

Our team of moving experts are ready to provide you with the highest quality of service you deserve. Call us today to know about our promos or best estimate we can offer.

Get A Quote icon-arrow
Google Rating
4.9
Based on 1133 reviews
js_loader