Our damage coverage options DO NOT COVER damage to: (1) refrigerators, (2) appliances, (3) exercise
equipment, (4) particle board furniture, (5) wood floors, (6) laminate flooring, (7) glass furniture items, (8)
contents of containers not packed by our movers, (9) the customer’s home, building or land of any sort, (10)
glass furniture items, (11) bicycles, (12) ceramics, (13) plants, (14) lamps & lamp shades, (15) vacuum
cleaners, (16) electronics, (17) marble, (18) glassware of any kind, (19) pictures, (20) mirrors. We strongly
recommend transporting items 11 – 20 on your own. We are not liable for damaged functionality of
appliances resulting from disassembling, assembling, or transporting. Please double check appliance
connections as we are not responsible for water leaks. In some cases, tracking soil onto flooring is
inevitable, thus we are not responsible for any resulting damage. Our liability for damage on “load only” jobs
(no transportation of goods performed by Tidal Town Moving) terminates once the truck has been loaded. We
highly recommend contacting your insurance agent to obtain a moving endorsement for your current policy.
Option 1: FREE: Standard Damage Coverage ($60 max refund per item):
Standard Virginia Mover’s Transit Coverage will be automatically applied to all articles
at a compensation rate of $0.60 or 60 cents per pound. Everything is valued at 60¢ per
pound against damage during the move. For example: if a chair weighs 10 lbs and is broken
during the move, regardless of the value, the settlement will be $6.00 based on $0.60/lb/item.
This is the standard minimum coverage in the moving industry.
Option 2: $200 PER TRUCK LOAD: Maximum Benefit Coverage($500 maximum refund per item):
Tidal Town Moving LLC will pay and/or coordinate repairs for damaged items (up to $500 per
damaged item). If repairs are not possible, Tidal Town Moving will reimburse the customer for the
current value of the damaged item using straight-line depreciation and industry standard
depreciation schedules (up to $500 per damaged item). For example: The value of a used
table that is damaged during the move will be determined by it’s current market value using
straight-line depreciation or the cost to repair said item, whichever is lower. This coverage
does not include the functionality of any appliance or electronic device as there is no way to
pre-test functionality. See the paragraph above for damage exclusions. Customer agrees to
pay a one-time fee of $200 PER TRUCK LOAD for this coverage.
******** Coverage for No-Truck jobs ends after the last item is loaded.